A. AVAKIAN & CO LTD PRIVACY POLICY

EFFECTIVE DATE: May 20, 2024
LAST UPDATED: May 20, 2024

INTRODUCTION

Thank you for choosing to be part of our community at “A. AVAKIAN & CO LTD” (“company”, “we”, “us”, or “our”), which is a limited company with Registration Number HE448358. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains the information we collect through our Site www.avakiancy.com (we refer to it in this Privacy Policy as the “Site”) where this Privacy Policy is linked or posted. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].

When you visit our Site www.avakiancy.com and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our Privacy Policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this Privacy Policy that you do not agree with, please discontinue use our Site and our services.

This Policy does not apply to the information “A. AVAKIAN & CO LTD” receives from the third-party websites, mobile apps and other digital products that use the “A. AVAKIAN & CO LTD” Services. When our customers use the Services in conjunction with their own websites and products, they remain responsible for their own privacy and security practices, which may differ from ours.

This Policy includes (1) what information we collect; (2) why we collect it; (3) how we use that information; (4) how we may share it; and (5) the measures we take to keep your information safe.

Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us
In Short: We collect personal information that you provide to us such as name and contact information.
We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the features you use. The personal information we COLLECT can include the following:

Name and Contact Data. We collect your name and surname, your email address and your telephone number (mobile and / or landline). All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Site.
We automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies, web beacons and similar technologies.

Cookies

As most websites on the Internet, “A. AVAKIAN & CO LTD” uses cookies in order to store and access certain information every time the visitor/user browses the online store with a web browser. Without the use of cookies, it would not be possible for “A. AVAKIAN & CO LTD” to offer important services such as: personal settings, remember the language selected by the user when returning to the website.

Cookies are small data files stored on the visitor/user’s computer through the Internet in order to offer services such as those mentioned previously. Cookies do not damage users’ computers or the files stored on them. In the browser settings the visitor/user can choose to block their browser from accepting new cookies or to be asked each time a new cookie is about to be installed on its hard drive. However, the visitor/user should be aware that if they choose to block cookies from being saved to the hard disk it will not be able to use some services of “A. AVAKIAN & CO LTD”.

Note: Third parties, advertisers or advertising servers may place or recognize unique cookies in the Customers’/Users’ browser. The use of cookies by such third parties of advertisers or advertising servers is not subject to this Privacy Policy, but is subject to the respective Privacy Policies of these third parties.

For more information about how we use information collected by cookies and other tracking technologies, please refer to our Cookie Policy posted on the Site.

Information we may collect from other sources

In Short: We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links.

HOW DO WE USE YOUR INFORMATION?

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”).

We indicate the specific processing grounds we rely on next to each purpose listed below. We use the information we collect or receive:

• To authorize access to our Site and Services.
• To answer you in your questions, complains or comments.
• To communicate with you in the event that any services requested are unavailable.
• To inform you, with your consent, about our new products via Newsletter.
• To send administrative information to you for Business Purposes, Legal Reasons and/or possibly Contractual. We may use your personal information to send you service and new feature information and/or information about changes to our terms, conditions, and policies.
• Request Feedback for our Business Purposes and/or with your Consent. We may use your information to request feedback and to contact you about your use of our Site.
• To protect our Site for Business Purposes and/or Legal Reasons. We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention, or other violations of our Terms of Use or this Privacy Policy and/or attempts to harm our Users).
• To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and/or possibly Contractual.
• To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
• For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, services, marketing and your experience.

We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations. We only share and disclose your information in the following situations:

• Technical Support: AL IDILIO STUDIO LTD, for technical support issues of the Site.
• Google Analytics / Cloudflare (e.g. IP address), where anonymous usage and traffic data are stored.
• Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Site, which will enable them to collect data about how you interact with the Site over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With your Consent. We may disclose your personal information for any other purpose with your consent.

DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short: We may transfer, store, and process your information in countries other than your own.

Our server is located in Cyprus. If you are accessing our Site from outside the Rebublic of Cyprus, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information in other countries.

If you are a resident in the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will however take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

European Commission’s Standard Contractual Clauses: Such measures implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers, which require all such recipients to protect personal information that they process from the EEA in accordance with European data protection laws.

WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short: We are not responsible for the safety of any information that you share with third-party providers who advertise, but are not affiliated with, our Site.

The Site may contain advertisements from third parties that are not affiliated with us and which may link to other websites or online services. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from the Site. You should review the policies of such third parties and contact them directly to respond to your questions.

HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We keep your information for as long as we have meaningful contact with you.

We will delete your personal data from our systems if we have not had any meaningful contact with you (or, where appropriate, the company you are working for or with) for seven (7) years or for such longer period as we believe in good faith that the law or relevant regulators require us to preserve your data. After this period, it is likely your data will no longer be relevant for the purposes for which it was collected.

For those whose services are provided via a third party company or other entity, “meaningful contact” with you means meaningful contact with the company or entity which supplies your services. Where we are notified by such company or entity that it no longer has that relationship with you, we will retain your data for no longer than five (5) years from that point or, if later, for the period of seven (7) years from the point we subsequently have meaningful contact directly with you.

When we refer to “meaningful contact”, we mean, for example, communication between us (either verbal or written), or where you are actively engaging with our online services. We will also consider it meaningful contact if you communicate with us either by verbal or written communication or click through from any of our marketing communications. Your receipt, opening or reading of an email or other digital message from us will not count as meaningful contact – this will only occur in cases where you click-through or reply directly.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at [email protected].

WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.

DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this Policy as necessary to stay compliant with relevant laws.

We may update this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If the changes are significant, we will provide a more prominent notice (including, for certain services or programs, email notification of privacy policy changes). We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any specific questions about this Privacy Policy, you can contact us via email or phone or by writing to us at the address below:

A. AVAKIAN & CO LTD
E-mail: [email protected]
Phone: +357 99 209 059
Mail address: 6, Michalaki Karaoli Street, 4549 Palodia, Limassol, Cyprus